SAP Knowledge Base Article - Preview

3729118 - Benefits Exception is not created automatically after reporting a life event - Employee Central

Symptom

After the Employee reports a work/life event, the exception is not being created as expected, even though the configuration is correct. 


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors HCM Core 2505

Keywords

BENEFITS_NO_EMAIL_TEMPLATE, Benefits Email Configuration, permission, Enable Email Notification, Benefit Work/Life Event Configuration, exception, Document Generation Template, There is no email template configured for * entity {0} and the selected "Exception For" {1}. Please make the required configurations using the "Benefits Email Configuration" object. , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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