3729120 - Agent Performance Management: Custom Report timing out

• When running a custom ReportForm, the "Please wait.. Generating report" message will be displayed.  
• The application logs indicate: 

  [ERROR:ReportResource.runReport] [RequestIdentifier: 65570402223851] Query canceled because execution took longer than the allowed time.
  [EXCEPTION--An Exception has occurred--]
  java.sql.SQLTimeoutException: The query has timed out.
    at net.sourceforge.jtds.jdbc.TdsCore.wait(TdsCore.java:4131)
    at net.sourceforge.jtds.jdbc.TdsCore.executeSQL(TdsCore.java:1086)
    at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQLQuery(JtdsStatement.java:493)
    at net.sourceforge.jtds.jdbc.JtdsStatement.executeQuery(JtdsStatement.java:1427)
    at com.mchange.v2.c3p0.impl.NewProxyStatement.executeQuery(NewProxyStatement.java:3 

• SAP Sales Performance Management
• Agent Lifecycle Management

INS-38556, Custom report timeout, SQLTimeoutException, Database connection issue, Report execution error, Query timeout, Report failure, Application logs, INS-38556 fix, Timeout error, Database issue. , KBA , CEC-SAL-APE , Agent Performance Management , Known Error