Symptom
I-9 Audit Trail displays I-9 or E-Verify activities (e.g., Section 2 updates or case creation) for employees even after their termination or retirement date.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Access the I-9 audit trail report.
- Identify retired employees with I-9 processes and E-Verify submissions
- Review the audit trail entries for these employees.
Cause
The I-9 Audit Trail is designed to log and retain all historical actions related to I-9 and E-Verify processes. Any system or user-triggered updates are recorded with their actual execution timestamp, regardless of the employee’s employment status.
Resolution
- This is expected system behavior. The audit trail cannot be modified or deleted, as it ensures compliance by maintaining a complete history of all I-9-related activities.
- If this behavior does not meet business expectations, an enhancement request can be submitted.
- If this behavior needs to be considered as a business requirement, raise an enhancement request. Refer to: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.
See Also
Keywords
i-9 audit trail, E-Verify activity, retired employees, compliance checks, timestamps, section 2 signed, historical records, system behavior, onboarding, OBX , KBA , LOD-SF-OBX-EVF , Everify , How To
SAP Knowledge Base Article - Public