SAP Knowledge Base Article - Preview

3729342 - Unable to access Key Extensibility application with ATO / VIRUS SCAN / OData configured

Symptom

Access to the Key Extensibility application is stuck in loading or failed with error and ATO / VIRUS SCAN / OData were configured properly.


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Environment

  • SAP S/4HANA 
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

Not able to load the query name prefix or the package name, Cannot load application, No default virus profile active or found, loading, No virus scan profile is selected, ATO, ANA_QUERY_DESIGNER , KBA , BC-SRV-APS-EXT-BO , Custom Tables and Nodes , BC-SRV-APS-EXT-AQD , Fiori based Query Designer , Problem

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