Symptom
When the job approver selects "Approve the whole series" for the recurring DRTM master purge job, the approver status will no longer be checked after the first job runs successfully. Even if the approver's status later becomes inactive, the job will still execute.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
1.Go to Admin Center
2.Data Retention Management-->Create New Purge Request-->Select DRTM Master Data Purge-->Add approvers-->Schedule this job to recur
3.Login as Approver-->Purge Request Monitor-->Requests Pending Initial Approval-->Initial Approve-->Select Approve the whole series
4.Job runs successfully
5. When the approver's status changes to inactive, the job still runs successfully
Cause
This is an expected behavior.
When the approver selects "Approve the whole series," only the first job will check the user's status and permissions. After the first job runs successfully, the system will not check the user's status for subsequent jobs.
Resolution
If you don't want the scheduled recurring job to be automatically approved, the approver can select "Require final approval for each occurrence." This requires the approver to approve each recurring job, allowing for the check of the approver's status each time.
See Also
Refer to: Submitting a DRTM Purge Request for Approval
3571731 - How to purge inactive user's Personal data - DRTM Person Information Purge - SAP for Me
2179378 - Purge Request fails automatically with "Reviewing..." status - SAP for Me
3375924 - How To check User Status Via Data inspector - SAP for Me
2545988 - How To Purge or Delete Users In SuccessFactors - SAP for Me
2615360 - DRTM Master Data Purge for Inactive Users - SAP for Me
Keywords
scheduled drtm purge job, approval requirements, data retention management, preview report, recurring purge request, one-time purge request, approval process, purge job frequency, sap successfactors, drtm approval process,recurring job, DRTM, DRTM Master data purge, automatically approved, approval choices , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To
Product
Attachments
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SAP Knowledge Base Article - Public