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3729476 - Cannot restore deleted performance form

Symptom

  • Deleted performance form cannot be restored using the "Restore Deleted Document" functionality
  • The system displays the message: "1 total forms. Successfully restored: 0. Failed to restore: 1."
  • In logs and when trying to retore form via Provisioning, error appears: "foreign key constraint violation: TrexUpdate failed on table XXX:FOLDER_MAP with error: Only found 0 of 1 rows from XXX:FOLDER_MAP(FOLDER_ID) in XXX:FOLDER(FOLDER_ID)"


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Environment

SAP SuccessFactors Performance Management 2025

Product

SAP SuccessFactors Performance & Goals 2511

Keywords

KI2H202, restore, deleted, form, performance form, pm, restore failed, user purged, deactivated, PM or SM data purge, error, 1 total forms. Successfully restored: 0. Failed to restore: 1 , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

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