/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
- After importing videos via Workspace Import, video thumbnails (or preview images) displayed in video tiles appear broken, missing, or not rendered correctly. Instead of the expected preview image, users may see a blank placeholder or a broken image icon.
- Users can still access and play the videos without any issues.
Read more...
Environment
- SAP SuccessFactors Work Zone
- SAP Build Work Zone Advanced Edition
Product
SAP Jam Collaboration all versions
Keywords
COD0474556, DWS-21413, INC18140981, video thumbnails, broken thumbnails, work zone, workspace import, missing metadata, FFmpeg removal, compliance requirements, video tiles, thumbnail generation, workspace import issue, video viewer, automatic thumbnail generation, broken image, SuccessFactors Workzone , KBA , LOD-SF-SWZ-CNT , General Content (File Download & Upload) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)