SAP Knowledge Base Article - Public

3729585 - Jump-To Navigation in SAC Fails to Execute When Range Input Is Provided

Symptom

  • The "Jump To" feature from the Total line is not functioning when values are passed in a range.
  • Error message displayed: "There was an error while trying to open the data source. Please choose another data source."
  • Passing the same value as a member works without any issue.
  • Passing the same value as a range from Data Analyzer works without any issue.

Environment

  • SAP Analytics Cloud (Enterprise)
 

Reproducing the Issue

  1. Log in to the SAC tenant.
  2. Open the Story and input the parameter "xxx" with values ranging from `xxx` to `xxx`.
  3. Click "Set".
  4. From the "Grand Total line", use the "Jump To" feature for "xxx".
  5. Observe the error: "There was an error while trying to open the data source. Please choose another data source."

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Refer to:

Keywords

SAP, SAC, jump to, range input error, data source error, sac live connection, sac story visualization, sac data analyzer, funds center range, sac troubleshooting, sac error message, sac correlation id, sac connection issue, sac ssl certificate, sac network error, sac authentication , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0