SAP Knowledge Base Article - Public

3729758 - Error "G/L Account & for House Bank Account &/& currently blocked by user &" occurs in Manage Automatic Payments - SAP S/4HANA Cloud Public Edition

Symptom

  • Error FINS_ACDOC_POST115 "G/L Account & for House Bank Account &/& currently blocked by user &" occurs while executing payment run in Manage Automatic Payments App.
  • No bank charge document is posted.
  • No DME payment file is generated.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Run automatic payments in the Manage Automatic Payments app (F0770).
  2. Check payment run log and observe the error FINS_ACDOC_POST115 "G/L Account & for House Bank Account &/& currently blocked by user &" in the log.
  3. Check payment details and find no DME file being generated.

Cause

  • More than one payment run with printing jobs are scheduled simultaneously.
  • When the print job is scheduled simultaneously multiple times, its corresponding report is run in parallel in different sessions, and these parallel sessions of the report will post the bank charges for the same data. Hence there will be inconsistencies while updating the database (as its trying to update the same information in different sessions at the same time) which consequently led to the error "G/L Account & for House Bank Account &/& currently blocked by user &".

Resolution

  • Refrain from scheduling more than one payment run with print jobs at a time. 
  • In case the error occurs, use the Reverse Payment Run template in Schedules Account Payable Jobs App to reverse all the payment documents in a payment run then re-execute the payment run.

*Note: In case of the below situations, the Reverse Payment Run template cannot be scheduled. Hence, the only option is resetting and reversing the payment documents using the Reset Cleared Items App (FBRA) and re-execute the payment run. 

  • Payment media has been created.

  • The system has already created entries in the payment register or in the check register.

  • The payment is already in the approval process in the Approve Bank Payments app.

See Also

Keywords

Manage Automatic Payments, G/L Account & for House Bank Account &/& currently blocked by user &, FINS_ACDOC_POST115, bank charge document missing, Reverse Payment Run, F110 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions