Symptom
The form title in API/reporting is not updated after making changes in manage templates
Environment
SAP SuccessFactors Performance & Goals
Reproducing the Issue
- Launch a form
- Go to manage templates, change the form template name
- In Performance review UI, the form title is changed to new template name
- In API/reporting, the title is still showing old form template name
Cause
This is current system behavior.
Resolution
In performance review UI updates in real-time is that the 'form title' is dynamically generated based on the combination of `form template name (localized)`,
The API/reporting display information that aligns with the metadata. Once a form is launched, its ‘meta data’ remains static and does not change.
See Also
Keywords
pm form title mismatch, odata FormHeader, formTitle discrepancy, annual performance review, 2020 vs 2022, api vs frontend, performance management forms, duplicate 2022 titles, localization, english chinese form name, form header metadata, title inconsistency, successfactors pm, form instance vs template title , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem
SAP Knowledge Base Article - Public