Symptom
Nothing happens when agency is submitting candidate.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log into Agency Portal.
- Click on "Add Candidate".
- Fill in candidate details.
- Submit. Nothing happens.
Cause
Engineering has identified that the issue is cause by misconfiguration on resume file size limit.
Resolution
The maximum file size settings on the server has been updated and issue is now fixed. Agencies should now be able to successfully submit candidates.
Keywords
agency, candidate, submit, CV, resume, unable, KI2H2025, 2H2025 , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Known Error
Product
SAP SuccessFactors Recruiting 2511
SAP Knowledge Base Article - Public