SAP Knowledge Base Article - Preview

3729927 - <Advanced Workflow> error logs not captured in case information system logs for cases

Symptom

  • Error logs are not being captured in the case information system logs for cases created in the system.
  • Even when cases go into exception, the error messages are not recorded in the case information system logs.
  • Error entries are visible in general system logs but not associated with any case.


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Environment

  • SAP Sales Performance Management
  • Advanced Workflow

Product

SAP Incentive Management all versions

Keywords

Case information system logs, error logs missing, child case, case_id missing, utils script execution, workflow script, logger.error, advanced workflow logging, system logs vs case logs, case context, error search query. , KBA , CEC-SAL-WFL , Advanced Workflow , CEC-SAL-WFL-TITAN , SPM Titan, Ref Architecture and Migration, Advanced Workflow , Problem

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