SAP Knowledge Base Article - Preview

3730053 - How to create the perfect case for SAP FIORI PM / EAM components and subcomponents

Symptom

You want to create a support case for SAP Material Master on component PM-FIO* and you want to know which information and details you need to provide in the case.


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Environment

  • SAP S/4Hana Cloud Private Edition
  • SAP S/4HANA
  • SAP ERP

Product

SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

support case, FIORI PM, SAP components, troubleshooting, system connection, priority management, performance issues, dump analysis, business impact, error resolution, case creation, user data, technical user, application user, system landscape, incident submission guidelines, ticket quality checklist, issue reporting best practices, component selection tips, reproducibility criteria, evidence collection steps, performance tracing preparation, dump export procedure, business impact template, remote access prerequisites, test environment usage, authorization verification, data migration clarification, prior actions summary , KBA , PM-FIO , Fiori User Interface (UI) for PM , How To

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