SAP Knowledge Base Article - Public

3730094 - 1H2026 - Set Duration for Online Items in Bulk Through Item Connector

Symptom

New 1H2026 feature to Set Duration for Online Items in Bulk Through Item Connector different scenario behaviors described

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Common Exceptions & Warning behaviors from different values & scenarios used with the newly introduced duration field Online_Cpnt_Len in the item connector 

Resolution

1381 Exception
The CMPL_STAT_ID field is required for online items when ONLINE_CPNT_LEN is specified.
>>this warning mentions "online items"; however applies to items classification/types like Other/task - no duration update on record
>>this warning mentions "online items"; is also given on updated ILT-only items (which include duration already) if value is provided for online_cpnt_len in a connector update - duration not updated
>>this warning mentions "online items"; is also given on new ILT-only items (which include duration already) if value is provided for online_cpnt_len in a connector update - record not created

1382 Warning
When both ONLINE_CPNT_LEN and CPNT_LEN are provided for online items, the ONLINE_CPNT_LEN value overrides the CPNT_LEN value.
>>this warning mentions "online items"; however applies to items classifications like Blended - for update records duration is updated but prior agenda remains; for new records cpnt_len is ignored and is created as online with duration/online_cpnt_len instead
>>this warning mentions "online items"; however applies to items classifications like Blended - duration is updated but prior agenda remains
>>if online item has a duration already & is updated in connector with different duration (ONLINE_CPNT_LEN) & with cpnt_len set to null, it will still receive this warning - duration is updated

Keywords

sap, sf, successfactors, success, factors, learning, lms, item, connector, exception, warning, duration, online_cpnt_len, 1381, 1382, LRN-202614, KI1H2026 , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning all versions