Symptom
New 1H2026 feature to Set Duration for Online Items in Bulk Through Item Connector different scenario behaviors described
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Common Exceptions & Warning behaviors from different values & scenarios used with the newly introduced duration field Online_Cpnt_Len in the item connector
Resolution
1381 Exception
The CMPL_STAT_ID field is required for online items when ONLINE_CPNT_LEN is specified.
>>this warning mentions "online items"; however applies to items classification/types like Other/task - no duration update on record
>>this warning mentions "online items"; is also given on updated ILT-only items (which include duration already) if value is provided for online_cpnt_len in a connector update - duration not updated
>>this warning mentions "online items"; is also given on new ILT-only items (which include duration already) if value is provided for online_cpnt_len in a connector update - record not created
1382 Warning
When both ONLINE_CPNT_LEN and CPNT_LEN are provided for online items, the ONLINE_CPNT_LEN value overrides the CPNT_LEN value.
>>this warning mentions "online items"; however applies to items classifications like Blended - for update records duration is updated but prior agenda remains; for new records cpnt_len is ignored and is created as online with duration/online_cpnt_len instead
>>this warning mentions "online items"; however applies to items classifications like Blended - duration is updated but prior agenda remains
>>if online item has a duration already & is updated in connector with different duration (ONLINE_CPNT_LEN) & with cpnt_len set to null, it will still receive this warning - duration is updated
Keywords
sap, sf, successfactors, success, factors, learning, lms, item, connector, exception, warning, duration, online_cpnt_len, 1381, 1382, LRN-202614, KI1H2026 , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-ITE , Items , Problem
SAP Knowledge Base Article - Public