3730132 - Error in ARM process when changing follow up activity in inspection document

When using Advanced Returns Management, a follow-up activity was selected, for example "Ship-to Supplier", and the follow up flow was completed .

For some reason, there's was the need to change the follow up activity, so the entire flow related to "Ship-to Supplier" was reversed and the follow up activity was changed in the inspection document for another one, for example "Send back to Customer".

Although, when following the flow for the new follow up activity, the process cannot continue due to unspecified errors in the document creation for this new activity.

SAP S/4HANA Cloud Public Edition

ARM, returns order, customer return, CBAR, 0005, 0021, follow up activity, no log exists in the database, Process with Errors, inspection document, reversing, document chain, document flow , KBA , LO-ARM-SD-2CL , Sales (Public Cloud) , Problem