SAP Knowledge Base Article - Preview

3730149 - LDAP User Import Creating New Users After Updating Common Name (cn) in SAP BusinessObjects Business Intelligence Platform

Symptom

  • LDAP manual login and SSO fails after updating user Common Names (cn) in LDAP.
  • New user is being created under the new cn and not mapping to the existing user.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3
  • SAP BusinessObjects Business Intelligence Platform 2025
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

ldap login, failure, sso failure, BILP, BI Launchpad, display name , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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