SAP Knowledge Base Article - Public

3730221 - Accessibility: Voiceover on ios: focus does not reach 'from'/'to' combo box options in add custom slots dialog (interview scheduling) – Recruiting Management

Symptom

  • After selecting the Add custom slots button, focus does not land on the combo box options for the From and To fields  in the Interview scheduling page when using VoiceOver on iOS devices.
  • Expected behavior: users should be able to interact with and select options from the combo boxes.

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting>Navigate to Interview scheduling and select any candidate to schedule.
  2. Select Add custom slots to open the dialog.
  3. Attempt to open and navigate the From and To combo boxes using VoiceOver on an iOS device 
  4. Observe that focus does not land on the drop-down options, preventing interaction.

Cause

Resolution

This issue has already been raised to our Engineering team to investigate. Click on star to bookmark this article in order to receive updates about this issue.

For more information about updates from subscribed KBAs, you can refer to the KBA: 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated - SAP for Me - SAP for Me 

See Also

This issue has already been raised to our Engineering team to investigate. Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

Keywords

ios voiceover, safari 26.2, interview scheduling, add custom slots, combo box focus, dropdown options not selectable, from field, to field, accessibility, screen reader, focus not landing, mobile safari, rcm accessibility, combobox navigation, voiceover interaction , KBA , LOD-SF-RCM-ACC , SuccessFactors Recruiting Management Accessibility , Bug Filed

Product

SAP SuccessFactors Recruiting all versions