SAP Knowledge Base Article - Preview

3730224 - Contact can be marked obsolete while still set as main contact on account without warning

Symptom

A contact person can be set to obsolete even if the same contact is still designated as the main contact for an account.

Saving the contact after setting it to obsolete succeeds without any warning or error.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

contact obsolete, main contact, account main contact, save without warning, no error shown, no validation, contact status obsolete, prefilled contact, installation point, registered product, expected behavior, enhancement request, customer influence , KBA , LOD-CRM-CON , Contact , Problem

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