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SAP Knowledge Base Article - PreviewSymptom
When creating an Email-type workflow rule for the Ticket BO, the City field does not appear in the placeholder list.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
city placeholder, ticket workflow rule, email action, subject placeholder, placeholder missing, city field missing , KBA , LOD-CRM-SRP , Service Request Processing , How To
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