SAP Knowledge Base Article - Public

3730648 - Currency conversion fail

Symptom

Customer is getting "currency conversion fail" error message when trying to modify and save story.

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Cause

The currency conversion may be not set.

Resolution

Set the currency conversion like the documentation below:

https://help.sap.com/docs/CX_NG_SALES/ea5ff8b9460a43cb8765a3c07d3421fe/0b8c99cff1604ede87f109026d018344.html?q=currency+conversion#loio79428ba03dbb460a817511592dabfaa9

Keywords

currency; conversion; fail; , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0