SAP Knowledge Base Article - Preview

3730680 - DQM Usage Rules for Validate Address and Type-Ahead in Sales/Service Cloud V2

Symptom

You are planning to license Data Quality Management (DQM) together with SAP Sales Cloud / Service Cloud Version 2.
However, the following points related to DQM unit consumption are unclear:

  • Whether DQM units can be triggered only for prospects and not for customers, and whether such configuration options exist.
  • Whether DQM units are consumed when Business Partners (BPs) are created automatically from an external system (e.g., portal via SAP CPI).


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Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2
Data Quality Management (DQM)

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

DQM;data quality management;service cloud 2; Units; API; DQM Usage; DQM Units; dynamic properties , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , EIM-DQM-SVS , Microservices , How To

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