SAP Knowledge Base Article - Public

3730682 - Story Report Showing No Data for Onboarding Job Information Fields

Symptom

  • Onboarding job information data is not visible in the Story report

Environment

  • Story report
  • Query Designer -> Filters

Reproducing the Issue

  1. Navigate to the Home page.
  2. Go to Onboarding.
  3. Search for the user.
  4. Open the user's profile.
  5. Select Actions.
  6. Open New Hire Data.
  7. Navigate to Job Information and review the fields.
  8. You can see that Job Information data is available in Onboarding.
  9. Create a new Story report with joins from Process → Job Information.
  10. Select fields from Job Information and preview the query.
  11. No data appears for the selected Job Information fields.
  12. This happens even though Job Information data is maintained in Onboarding.

Cause

The Job Information data source in the story had a time filter set to "Today", excluding future-dated records for new hires.

Resolution

  1. Open the story report in Report Center.
  2. Edit the story and open the data source/model used for Job Information.
  3. Review the time filter currently applied to Job Information (set to "Today").
  4. Change the time filter to include an appropriate date range that covers future-dated records (for example, “All time” or a custom range), or remove the time filter entirely.
  5. Save the story.
  6. Refresh the report and verify that Job Information fields populate for onboarding users.

Keywords

onboarding, story reports, onb report, job information, missing, fields blank, time filter, today, data source filter, new hire data, onboarding dashboard, missing data, Remove filter , KBA , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , Problem

Product

SAP SuccessFactors platform 2011