3730694 - Can a product using Joule fetch information from another integrated solution?

Symptom

Joule has been integrated with a supported product.
You would like to understand whether this integration enables that product to function as a web client, allowing it to retrieve information and execute tasks from another supported product.

For example:
Joule is integrated with Microsoft 365 Copilot. Can Microsoft 365 Copilot now access and retrieve Compensation use cases from SAP SuccessFactors?

Environment

SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap)
SAP Cloud Foundry (CF)
Joule AI copilot

Product

Joule all versions ; SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions

Keywords

joule teams integration, microsoft 365 copilot, ms teams client, successfactors integration, joule web client alternative, transactional use cases, navigational use cases, teams access to joule, sap successfactors tasks, proxy access not supported, joule configuration, copilot setup, teams app for joule, capabilities guide, integration steps , KBA , CA-JOULE , Joule , Problem

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