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SAP Knowledge Base Article - PreviewSymptom
Email subjects configured with placeholders containing special characters display scrambled or HTML-escaped text in email notifications.
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Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Autoflow Subject Template, Email Subject Placeholder, Special Characters, Html Escaping, Autoflow, Email, Display, Character, Service Cloud, Template , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , Problem
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