SAP Knowledge Base Article - Public

3730769 - Filter option not available for Organizational Updates on the Latest Homepage

Symptom

  • Filtered option is not visible under Organizational Updates in the New Home Page, despite having multiple folders.
  • The issue only occurs when there are only two folders under the Organizational Updates - with three or more folders, the filter is visible

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors HCM Suite 2511

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to the Home Page.
  3. Scroll to the Organizational Updates section and check for the filtered option.

Cause

It is currently a known issue that the filter option appears only when there are three or more folders configured in Manage Home Page -> Manage Organizational Updates, and each folder contains cards. With only two folders, the filter isn’t displayed.

Resolution

  • The expected behavior is that the filter option should be visible with only two folders as well.
  • The engineering team already developed a fix for the issue, which will be applied with the 2605 release (Preview: April 13th, Production: May 15-16th).

See Also

Keywords

new homepage, organizational updates, filter option missing, filtered option, manage home page, manage organizational updates, folder threshold, three folders, cards, custom cards, home page filter, organizational updates filter, missing filter, homepage experience, filter not displayed, WEF-169054 , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , LOD-SF-PLT-LHOM , Legacy Home Page , Known Error

Product

SAP SuccessFactors HCM Suite 2511