Symptom
- After completing Personal Data Collection step, the E-Signature step does not Initiate because of the form errors.
- Error displayed: Invalid option are set for[CheckBox1]
- Document Template Mapping Preview shows the value appears to pass but it does not populate on the form.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to BPE to-do.
- Observe the Error message: Invalid option are set for[CheckBox1].
Cause
- The form contains a nested checkbox structure (a checkbox placed under another checkbox), which is not supported.
- The Required property is set to “No” for all related checkbox fields.
- Export values configured for the checkboxes are misaligned (contain special characters and/or do not exactly match the picklist option values).
Resolution
- Remove the nested checkbox structure so that each checkbox is placed at the same level (No checkbox under another checkbox).
- Set the Required property appropriately for the checkbox fields (do not leave all related checkbox fields as “No” if user input is expected).
- Review each checkbox’s export value and ensure: No special characters are used in the export value. and also, the export value exactly matches the corresponding picklist option value (same spelling, spaces, capitalization, and formatting).
- Save the form in Adobe Acrobat and Re-upload it to the Document Template.
- Use Document Template Mapping Preview to validate that the correct values populate each checkbox.
- Re-test the onboarding process and confirm the E-Signature step initiates without errors.
See Also
Keywords
invalid option are set for[CheckBox1], onboarding form error, e-signature not starting, document template mapping, picklist to checkbox, BPE error, export value, special characters, required checkbox, nested checkbox, PFS, mapping preview, checkbox mapping, form configuration, onboarding documents , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
Product
SAP SuccessFactors Onboarding 2511
SAP Knowledge Base Article - Public