SAP Knowledge Base Article - Preview

3730810 - Scheduling hangs with spinning dots in BI launchpad after upgrade to 4.3 SP05 Patch 300+

Symptom

  • After upgrading to 4.3 SP05 Patch 300+, attempting to schedule a report in Fiori BI Launchpad hangs indefinitely with spinning dots.
  • Console log shows: "SyncPromise-dbg.js:347 Uncaught ReferenceError: updatedicon is not defined".


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.3 SP05 Patch 300+

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

webi scheduling hangs, spinning dots, fiori bi launchpad, 4.3 sp05 Patch 300, upgrade issue, iconImage.js, updatedicon, referenceerror, javascript error, home page components, favorites widget, recent documents, recently run, schedule properties, console log , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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