3730826 - Country Compliance Forms not Initiating for New Onboardees (Voluntary Self-Identification of Veteran/Disability)

Voluntary Self-Identification of Veteran and Voluntary Self-Identification of Disability forms not Initiating for New Onboardees

SAP SuccessFactors Onboarding

1. Activate “Voluntary Self-Identification of Veteran” and “Voluntary Self-Identification of Disability” in Compliance Settings.
2. Start onboarding for a new hire.
3. Observe that these Country Compliance forms do not initiate.

Job Location value is empty.

• Navigate to Data Inspector under:
  Table_EMP_JOB_INFO_T → User Sys ID: XXX,
  the Job Location field is blank.
• However, in Review New Data, the location appears because the value is coming from an onInit rule.
• Since the Job Location is empty in the backend, the compliance rule does not get triggered.
• Based on your Field Metadata Override, the compliance logic requires that Job Location must have a value for the form to trigger. Since it is blank, the form is skipped.

To fix this, please update your field mapping [Under Manage data << FieldMetaOverrideConfiguration] as follows: 

workcountry:

{
"entityPath": "jobInfoNav",
"field": "countryOfCompany"
} 

Once this is updated, the Country Compliance form will trigger correctly.

• refer to: 3140268 - Compliance Tasks Does Not Trigger - Onboarding
• refer to: 3549796 - [Compliance Form] - Voluntary Self Identification Veteran Status Issues - Onboarding

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