Symptom
- Alumni users are unable to view compensation-related information in their profile.
- Customer reports:
- A custom MDF object "Pay Slip" is visible in Alumni Role permissions.
- Permissions for this MDF object can be assigned successfully.
- However, alumni users cannot see the Pay Slip data in UI.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Admin Center → Manage Permission Roles.
- Select or create an Alumni Role.
- Assign permissions to MDF object "Pay Slip".
- Grant necessary read/view permissions.
- Login as an Alumni user.
- Navigate to the user profile.
Result:
- Pay Slip / Compensation-related data is not visible.
Cause
- Alumni users are treated as external users in the system.
- Even though:
- MDF permissions (like Pay Slip) can be configured at RBP level,
- There are additional backend restrictions, including:
- UI layer validations
- API-level access controls
- Currently supported Alumni access is limited to:
- Personal Information
- ECP Payroll Payslips
- Tax Forms
- Compensation module integration is not supported for Alumni users.
- The visibility of MDF objects in permissions does not guarantee UI access.
Resolution
- This is expected system behavior.
- Even if permissions are granted:
- Alumni users will not be able to view compensation-related data.
- Only the following are supported for Alumni:
- Personal Data
- ECP Payroll Payslips
- Tax Documents
- Compensation access for Alumni is not currently supported.
- This functionality is planned for future enhancement (on roadmap).
See Also
- KBA 3707573 – Access to compensation statements for alumni - SAP for Me
Keywords
Alumini, system-level restrictions for Alumni users override it,onboarding,permissions. , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors HCM Core 2511
SAP Knowledge Base Article - Public