Symptom
- In the ARM process, split returns deliveries are created and for full delivery quantity single cross company credit memo is created.
- In case of underdelivery, follow-up 0023 is specified in inspection document, and outbound delivery and PGI have been done.
- To correct cross company credit memo, a intercompany billing is supposed to be created. However, the GR correct outbound delivery is not relevant for billing.
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Environment
- Sales And Distribution (SD)
- SAP S/4HANA
- SAP S/4HANA Cloud Private Edition
Product
SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions
Keywords
arm, advanced returns management, decentralized wms, intercompany credit memo, cross-company billing, underdelivery, split deliveries, shp_obdlv idoc, follow-up action 0023, correction outbound delivery, vf04, vf01, sales organization not foreseen, credit memo creation error, billing relevance , KBA , LO-ARM-SD , Sales , Problem
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