3731437 - Abbreviations for time units in course duration cause accessibility issues for screen readers in SAP SuccessFactors Learning

• Abbreviations for time units (e.g., “22h 30m”) are used for course duration in the learning library.
• Screen readers announce the abbreviations literally (e.g., “twenty-two h thirty m”) instead of expanded, meaningful text.
• Users must interpret the shorthand to understand the duration, which can reduce clarity for screen reader users and those unfamiliar with the abbreviations.

• SAP SuccessFactors Learning

1. Access the Access SuccessFactors system.
2. Navigate to Learning > Library > Browse all > Find learning.
3. Observe the course duration displayed using abbreviated time units (e.g., “22h 30m”).
4. Use a screen reader to read the course duration and note that abbreviations are read literally.

This issue has been identified as a bug when using screen readers.

The backend code has been fixed by engineering. The fix version is scheduled to be delivered as part of the 1H 2026 release. 

For product-related information, please review the SuccessFactors Product Release & Road Map

Current scheduled dates:

• For Preview: April 23, 2026
• For Production: May 15-16, 2026

• SuccessFactors Product Release and Road Map
• WCAG 2.1 – Understanding Success Criterion 3.1.4: Abbreviations

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