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3731604 - No completion message or redirect after new hire finishes tasks in ONB 2.0 when I-9/E-verify not used

Symptom

  • When implementing ONB 2.0 without using I-9 or E-Verify, the system does not provide a completion message to new hires after they finish all tasks.
  • The ONB panel does not close or redirect to the home page upon task completion.
  • No email is sent to new hires confirming the completion of the process.
  • The issue occurs consistently when new hires complete their tasks in ONB 2.0.
  • No error messages are displayed.


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Environment

 SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2511

Keywords

onb 2.0, onboarding 2.0, completion message, completion email, no redirect, panel not closing, home page redirect, i-9, e-verify, by design, new hire completion, completion notification, onboarding panel, successfactors onboarding, no completion confirmation , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

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