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SAP Knowledge Base Article - PreviewSymptom
- During the tenant decommissioning of the Oracle-based SAP Incentive Management system, end users and administrators continue to receive reminder emails related to ongoing documents and disputes.
- Following the completion of O2H (Oracle-to-HANA) migration and transition of operations to the GCP instance, customers observe that email notifications are still being triggered from the decommissioning Oracle tenant. This leads to confusion regarding the source system generating these emails.
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Environment
- SAP Sales Performance Management
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- Incentive Management on Legacy Oracle
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Product
SAP Incentive Management all versions
Keywords
SAP Incentive Management, Oracle tenant, O2H migration, GCP, reminder emails, dispute notifications, document reminders, decommissioning, email trigger, notification jobs , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM , Incentive Management , How To
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