SAP Knowledge Base Article - Preview

3731956 - Error "CM-12: Cross service communication error" occurs during connection setup between SAP Service Asset Manager and FSM

Symptom

  • After configuring the connection between SAP Service Asset Manager and FSM, the error message "CM-12: Cross service communication error" is displayed when using the 'Connection Test' option. 




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Environment

  • SAP Service and Asset Manager 
  • Field Service Management

Keywords

  • 12, 404, connection error, domain update, oAuth configuration, Field Service Management, Asset Manager, cross
  • service communication error, RFC destination, backend connection, troubleshooting, fsm, s/4
, KBA , CEC-SRV-FSM-API , FSM API , Problem

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