3732072 - Non-expiring state ids require expiration date in form i-9 section 2; how to proceed, SuccessFactors onboarding

• The system requires an expiration date for state-issued ID cards when completing Form I-9 Section 2 (List B), even when the ID is non-expiring.
• Some state IDs present non-expiring formats that cannot be entered as dates, for example:
• Tennessee IDs showing 00/00/0000.
• Illinois IDs showing 99/99/9999.
• Wisconsin IDs showing NON-EXPIRING.
• Attempting to enter 00/00/0000 or 99/99/9999 is rejected with: “The expected date format is MM/dd/yyyy.”

 SAP SuccessFactors Onboarding

1. Open the Form I-9 Section 2 task in Onboarding.
2. Go to List B: Identity and select “ID card issued by state/territory.”
3. Choose an issuing authority (for example, Tennessee).
4. Observe that the Expiration Date field is mandatory and requires a valid MM/dd/yyyy date format, preventing entry of non-date values or non-expiring placeholders.

The current system design enforces a valid expiration date for List B state ID entries and does not accept non-date values or placeholder dates like 00/00/0000 or 99/99/9999.

1. Enter a far-future valid date in the Expiration Date field (for example, 12/31/2099) when the presented state ID is truly non-expiring.
2. Do not use non-date placeholders (for example, 00/00/0000, 99/99/9999) or text (for example, NON-EXPIRING) as they are not accepted by the date field.
3. Proceed to complete Section 2 after saving the valid far-future date.

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