SAP Knowledge Base Article - Public

3732072 - Form I-9 Section 2 Expiration Date Required for Non-Expiring State IDs – Onboarding

Symptom

  • The system requires an expiration date for state-issued ID cards when completing Form I-9 Section 2 (List B), even when the ID is non-expiring.
  • Some state IDs display non-expiring indicators that are not valid date entries, for example:
    • Tennessee IDs showing 99/99/9999.
    • Illinois IDs showing 99/99/9999.
    • Wisconsin IDs showing NON-EXPIRING.
  • Attempting to enter 00/00/0000 or 99/99/9999 is rejected with: "The expected date format is MM/dd/yyyy."

Environment

 SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open the Form I-9 Section 2 task in Onboarding.
  2. Go to List B: Identity and select ID card issued by state/territory.
  3. Choose an issuing authority (for example, Tennessee).
  4. Observe that the Expiration Date field is mandatory and requires a valid MM/dd/yyyy date format, preventing entry of non-date values or non-expiring indicators.

Cause

The system enforces a valid expiration date for List B state ID entries by design, and does not accept non-date values or placeholder dates such as 00/00/0000 or 99/99/9999.

Resolution

  1. Enter a far-future valid date in the Expiration Date field (for example, 12/31/2099) when the state ID is truly non-expiring.
  2. Do not use placeholder dates (00/00/0000, 99/99/9999) or text values (for example, NON-EXPIRING), as they are not accepted by the Expiration Date field.
  3. Complete Section 2 after saving the far-future date.

Keywords

I-9, section 2, list b, non-expiring, id, state, ids, expiration, date, required, tennessee, permanent, identification, license, illinois, wisconsin, 00/00/0000, 99/99/9999, expected, dates, format mm/dd/yyyy, onboarding, compliance, validation, far, future, workaround , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding 2511