Symptom
- The "Date Signed" field in DocuSign does not respect the time zone of the signer during the onboarding process.
- The signed date in the document does not consider the location of the employee signing the document.
- The date shown in the PDF/Date Signed field is rendered according to DocuSign account/recipient time‑zone rules, not the SuccessFactors user’s time zone.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding 2511
Keywords
docusign date signed, timezone mismatch, signer time zone, account time zone, recipient time zone, onboarding integration, successfactors onboarding, date stamp, pdf date, signature timestamp, envelope audit trail, regional settings, time and date settings, onboarding docusign, time zone rules , KBA , LOD-SF-OBX-DSN , Docusign Integration , How To
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