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3732087 - Docusign "date signed" uses account/recipient time zone instead of signer time zone during onboarding – SuccessFactors onboarding

Symptom

  • The "Date Signed" field in DocuSign does not respect the time zone of the signer during the onboarding process.
  • The signed date in the document does not consider the location of the employee signing the document.
  • The date shown in the PDF/Date Signed field is rendered according to DocuSign account/recipient time‑zone rules, not the SuccessFactors user’s time zone.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2511

Keywords

docusign date signed, timezone mismatch, signer time zone, account time zone, recipient time zone, onboarding integration, successfactors onboarding, date stamp, pdf date, signature timestamp, envelope audit trail, regional settings, time and date settings, onboarding docusign, time zone rules , KBA , LOD-SF-OBX-DSN , Docusign Integration , How To

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