SAP Knowledge Base Article - Preview

3732097 - Instance Refresh status Reverted or Validation failed with error "Encouterred Exception while fetching validation info"

Symptom

  • Refresh scheduled vis instance refresh tool has status failed with status validation failed. 
  • The refresh scheduled with successfully validation is getting reverted. 

Error Codes : 
1. TENANTREFRESH_REQUEST_CONTAINS_INVALID_DATA
2. Encouterred Exception while fetching validation info


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Core 2505

Keywords

KI2H2025, Instance refresh, Validation failed, Reverted, Encouterred Exception while fetching validation info, IRT, SuccessFactors, platform
, KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Known Error

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