SAP Knowledge Base Article - Preview

3732129 - Error "item contains errors and cannot be copied" when creating sdf with a manual replacement material in MSR_CRD

Symptom

  • The replacement materials associated with the return order are currently grayed out, which means it cannot be modified within the return order because the return delivery has been successfully created for the return order.
  • When attempting to create a subsequent delivery free of charge (SDF) with an alternate replacement material, the system selects the original material from the return order instead of the replacement material in MSR_CRD.
  • Error message: "Item contains errors and cannot be copied."
  • In some cases, a message indicates the template item cannot be copied and must be reactivated, preventing the replacement delivery.


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Environment

  • Sales And Distribution (SD)
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

msr_crd, sdf, subsequent delivery free of charge, alternate replacement material, inspection order, item contains errors and cannot be copied, replacement delivery error, returns management, copy error, material status check, obsolete material, replacement determination, advanced returns management, sales returns, arm , KBA , LO-ARM-SD , Sales , Problem

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