3732329 - Error "Tenant does not exist" when registering a custom domain in another subaccount

Symptom

Registration of a custom domain in Custom Domain Manager fails.
• Error message displayed: Tenant does not exist.

Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP Business Technology Platform
Custom Domain Service

Product

SAP Business Technology Platform all versions

Keywords

custom domain, manager, reserved domain, domains, reuse, subaccount, second, saas subscriptions, saas routes, grayed out, greyed out, BTP, Custom Domain Manager, Domain Handover, Tenant does not exist, Tenant doesnot exist

, KBA , BC-CP-CF-SEC-DOM , Custom Domain Certificates , Problem

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