SAP Knowledge Base Article - Public

3732395 - Approval History disappears after making changes through 'correct' option on Job Information

Symptom

Approval History tab disappears on editing a job history record that previously had workflow approvals in the Latest People Profile (full profile) using the "Correct" option.

Environment

SAP SuccessFactors Employee Central: People Profile - Full Profile

Reproducing the Issue

  1. Open the Job Information card.
  2. Select a record that has Approval History details from a completed workflow.
  3. Select "Correct."
  4. Change any field (for example, a custom field that does not require workflow approvals).
  5. Save the changes.
  6. Observe that Approval History is no longer displayed as a tab.

Cause

This is known issue.

Resolution

See Also

Keywords

 INC23066835, latest people profile, full profile, job information, correct option, approval History, approval history, change details, workflow approvals, tab missing, ppx draft service, people profile, job history, disappearing approval, edit, correct mode, approval history disappears. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , Known Error

Product

SAP SuccessFactors Employee Central all versions