3732469 - Factory Calendar not Considered for MTTR/MTBR Calculation in Technical Object Breakdown App in SAP S/4HANA Cloud Public Edition

The system calculates Mean Time to Repair (MTTR) and Mean Time Between Repair (MTBR) based on a continuous 24-hour clock, without accounting for break hours and shift schedules maintained in the Work Center.

For example, if a breakdown occurs at 4:00 PM on Friday and is repaired at 9:00 AM on Monday, the system calculates 65 hours of downtime instead of subtracting non-working hours such as weekends and overnight shifts.

SAP S/4HANA Cloud Public Edition

mttr, mtbr, mean time to repair, mean time between repair, breakdown duration, 24-hour calculation, factory calendar, work center shifts, capacity calendar, non-working hours, downtime calculation, asset management kpis, public cloud, by design, operating hours , KBA , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem