3733390 - Error "Error occurred during the PUSH step, detailed information: Connection to Business System <DESTINATION_NAME> returned HTTP status code: 500"

• In the DRC Cloud Edition 'Resolve Errors' app, the following message is shown for the affected eDocument ID:
  "Error occurred during the PUSH step, detailed information: The Cloud Edition received the following message when sending information that comes from the external communication party to your business system with destination <destination_name>: wrong tag The process instance ID is XXXXXXXXXXX, HTTP status code is 500".
• OR, Inside the 'Schedule Jobs' application, following error is displayed:
  Problem occurred while transmitting the document to the business system. See details and try to reprocess in the Resolve Errors - Documents and Statutory Reports app. The Cloud Edition received the following message when sending information that comes from the external communication party to your business system with destination <destination_name>: Request failed with status code 500 The process instance ID is XXXXXXXXXXX, HTTP status code is 500

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP ERP
• SAP S/4HANA
• SAP S/4HANA Cloud Private Edition
• SAP BTP
• SAP Document and Reporting Compliance, Cloud Edition

drc, cloud, edocument, resolveerrors, push, http, 500, destination, btp, cloudconnector, scc, traces, logs, troubleshooting, integration, s4hana, erp, requestfailed, wrongtag, schedulejobs , KBA , CA-GTF-CSC-DRC-COM , Document and Reporting Compliance Communication to Cloud , CA-GTF-CSC-EDO , Electronic Document Processing Framework , Problem