3733392 - Submitted documents in the eDocument Cockpit remain in status 'Acknowledge by Service'

Once the eDocuments are submitted,

• The status remains as 'Acknowledged by Service' / 'Acknowledged by DRCC'
• The status does not change/update automatically even after refreshing the screen

Note: The screenshot shown here is from the Poland Electronic Document Processing solution and is provided purely as an example. This KBA is applicable to all country versions of the Electronic Document Processing solution that utilize DRC Cloud Edition. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP ERP
• SAP S/4HANA
• SAP S/4HANA Cloud Private Edition
• SAP BTP
• SAP Document and Reporting Compliance, Cloud Edition

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