3733409 - Business Rule notification action not accepting person data with CA-09 error

Business Rule action notification does not pick up person data entered in the recipient field (“To”).

Error returned: CA-09: Could not deserialize uploaded object to [NotificationDTO_V10], because it contains invalid JSON syntax or some of the passed data does not respect the required data type.



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.   

• SAP Field Service Management (FSM)
• FSM Business Rules

CA-09, could not deserialize, invalid json syntax, business rule, notification action, person id , KBA , CEC-SRV-FSM-BR , FSM Business Rules , CEC-SRV-FSM , Field Service Management , Known Error