3733485 - SAP Joule: Clarification on Automatic Chat Interface Launch in Integrated Solutions

Symptom

Users want to enable SAP Joule to automatically open the chat interface (pop‑up) when an Integrated Solution page is loaded and expect the chat window to launch without requiring any user interaction, such as clicking the Joule icon.

Environment

SAP BTP, Cloud Foundry runtime and environment
Joule

Product

Joule all versions ; SAP BTP, Cloud Foundry runtime and environment all versions

Keywords

joule, chat pop-up, auto-open, auto-launch, automatic opening, page load, manual launch, diamond icon, unsupported feature, configuration, sap btp, enhancement request, continuous influence, chatbot, Users, enable SAP Joule, automatically, open, chat interface (pop‑up), Integrated Solution, page, expect, chat window, launch, without requiring, user interaction, clicking, functionality, automatic, initialization, chat interface, manually, end user, icon, no supported configuration, parameter, feature, framework, activation, preloading, forced display, manual. , KBA , CA-JOULE-CONSULT , Consulting for Joule license, onboarding & general support. , CA-JOULE , Joule , Product Enhancement

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