SAP Knowledge Base Article - Preview

3733511 - Error message appears after converting a reservation in SAP Event Ticketing

Symptom

A customer can make a reservation before purchasing a ticket. After the money have been paid the reservation need to be converted.

When doing this an error message appears in the errorlog 

ERROR: Error in document: ZVMTS 000000000 XYZXYZXYZX | General ledger account &V1& is not defined in company code xyz


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Environment

SAP Event Ticketing, Cloud version

Product

SAP Event Ticketing, cloud edition all versions

Keywords

KBA , IS-SE-ET , SAP Event Ticketing , Problem

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