Symptom
- Customer complains that the Fields migrated from V1 do not have Data Format into V2.
- In Extensibility Administration > Case Service > Case > Custom Fields, migrated String or Boolean fields display an empty Field Format.
- Repository metadata for affected String fields shows dataType "STRING" without a dataFormat entry.
- No error messages are displayed.
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Environment
- SAP Cloud for Customer
- SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
v1 to v2 migration, field format, data format, empty field format, custom fields, kut, string field, boolean field, extensibility administration, case service, case object, repository metadata, dataType=STRING, migrated fields, sales cloud v2 , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , Problem
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