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3733673 - How to configure SAP S/4 HANA Cloud Public for connection with Cloud ALM?

Symptom

  • When Cloud ALM/Extension is provisioned on Data Center EU10-004 and trying to utilize Central Monitoring with the Wizard, encountering error:
    Errors occurred while synchronizing. Choose Resynchronize to restart the synchronization process.  If the problem persists, report a case in the SV-CLM-INF-CON component and provide the formation ID "<id>" together with the following technical details
    Additional error: SAP Cloud ALM System SAP Cloud ALM returned a technical error for assignment with
    ID <ID>:
    "response success status code was not met - expected success status code '202', got '400'
  • For an S/4HANA Cloud Public service in status Active or Inactive, trying to activate Health Monitoring data collection and encountering error "Data is outdated. [No data] No data received
  • Trying to activate Central Monitoring for S/4HANA Cloud Public in the scenario where the service belongs to a customer number in a CCC though the customer number is not the same customer number where Cloud ALM itself is provisioned


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Environment

  • SAP CLOUD ALM
  • SAP S/4HANA Cloud Public

Product

SAP Cloud ALM all versions

Keywords

CALM, LMS, S4hana, S4 Hana , KBA , SV-CLM-INF-CON , Connectivity of managed services/systems to SAP Cloud ALM , SV-CLM-INF-LMS , Landscape Management Service , SV-CLM-OP-IM , Integration Monitoring Service , SV-CLM-OP-BPM , Business Process Monitoring , SV-CLM-OP-JM , Job and Automation Monitoring Service , SV-CLM-OP-EXM , Exception Monitoring Service , SV-CLM-OP-RUM , Real User Monitoring , SV-CLM-OP-HM , SAP Cloud ALM - Health Monitoring , How To

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