SAP Knowledge Base Article - Public

3733705 - Deep Link from Legacy People Profile not working on Latest People Profile

Symptom

  • A Deep Link inserted on a custom card in the Manage Home Page is not navigating to the specified category that was configured on the Deep Link.
  • When migrating to the Latest People Profile, the Deep Link that was configured with the structure of the Legacy People Profile does not redirect to the requested screen.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. On the Latest home page, click on a custom card that redirects to a specific category on the Legacy People Profile.
  2. Check that the link is opening the Latest People Profile but is not navigating to the specified category that was indicated on the Deep Link.

Cause

The structure of the Deep Link on the Legacy People Profile is different from that on the Latest People Profile. 

Resolution

The deep link set to the custom card needs to be changed considering the format of the deep links on the Latest People Profile.

These links start with the path /sf/liveprofile followed by a question mark "?" and then the parameters that contain information to specify a card or category and target user.

This is an example of a deep link that will redirect you to a specific category on the Latest People Profile:

/sf/liveprofile?categoryId=<category Id>

More information regarding this configurations can be found in the next Help guide: SAP Help Portal - Deep Links to Full Profile Categories and Cards.

See Also

  • KBA 2089418 - Quick Links and Deep-Linking within the SuccessFactors Application.
  • KBA 3714900 - Custom MDF Objects in Latest People Profile (Full Profile).

Keywords

Custom Card, Manage Home Page, Deep Link, People Profile, Latest People Profile, MDF, mdfObjectType, assignmentId, Profile Category, Profile Card, Navigation, liveprofile, SuccessFactors , KBA , LOD-SF-PLT-LHOM , Legacy Home Page , Problem

Product

SAP SuccessFactors HCM Suite all versions