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3733752 - SSL expiry pop-up appears despite Standard Site url being used- Recruiting Marketing

Symptom

  • A pop-up warns: "The SSL certificate for your career site is expiring in X days... go to Career Site Builder > Tools > SSL Certificates and start the certificate renewal process..."
  • A banner on the same page states: "You're using a standard site URL, so the system manages the SSL certificates for you. If you don't need a custom URL anymore, you can let the certificates expire."
  • In Settings > Site Configuration > Site URL, only Standard Site URL is in use.
  • Confusion arises due to the conflicting messages.


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Environment

Successfactors Recruiting Marketing

Product

SAP SuccessFactors Recruiting 2505

Keywords

career site builder, rmk, ssl certificate, expiring pop-up, standard site url, custom url, ssl certificates empty, renewal reminder, notification banner, conflicting messages, disable pop-up, do not show this message again, recruiting marketing, ssl notifications, email reminders , KBA , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , Problem

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